Timout and system log problem

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4/11/2009 6:50:23 AM
strobosch
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Timeout and system log problem

Hello,

 

I have created a skin and uploaded and set up a mojoportal on www.voorclientendoorclienten.nl I have downloaded the latest dotnet 2.0 version of MojoPortal (because my hosting is dotnet 2.0) and compiled the source. UNleashed it and uploaded it through FTP. Setup worked well and I have a workable site.

After the site has been set up and the first time I open the site in a new browser (IE of Firefox) I get a 'page cannot be displayed' error. It resolved the domain name but it is waiting for a response. When I press F5 the page is loaded correctly and quickly. I have tried this on public computers and a few private computer. THe problemen is reproduced by people whom I know. Do you know a solution to this problem?

I have read on this forum that the system log might be full. I have a system log of 1 week. THe problem is clearing the log does not work. I can press clear log, the page postbacks but when reloaded the log is still there.

Do you think the problem is in the system log or can you advise me on timeout settings in the config files. I am hosting with protagonist.nl which isn't cheap slow hoasting, it's fast. It's hosted on an account with IIS and MS SQL. I can only access the account through PLesk (not remote desktop) zo tweaking the OS and services is not an option.

Kind regards, Maarten Strobosch

4/12/2009 6:57:14 AM
Joe Audette
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Re: Timout and system log problem

Hi,

If you mean the mojoPortal log, it is just a text file /Data/currentlog.config

If it can't clear the log, that means it has not enough permission to delete the file or clear its contents. If it has some things already logged then either those things got loggedon another machine before deployment or file permissions have changed after deployment. 

I don't know if the blank page problem (I have not seen this problem) could be related to the file permission problems but possibly.

When I visit your site it seems to work as expected, I don't see any blank pages.

Hope it helps,

Joe

2/20/2010 3:41:15 AM
msnahm
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Re: Timout and system log problem

Hi,

When I want to clear System Log the following Error was occured:(My Mojo version is: 2.3.3.2 MSSQL )

2010-02-20 12:32:02,568 ERROR mojoPortal.Business.WebHelpers.UserSignInHandlers.UserSignInHandlerProviderManager - System.Configuration.Provider.ProviderException: No UserSignInHandlerProviderCollection found.
   at mojoPortal.Business.WebHelpers.UserSignInHandlers.UserSignInHandlerProviderManager.Initialize()
  

2/21/2010 8:11:58 AM
Joe Audette
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Re: Timout and system log problem

msnahm, you will get better help if you do not ask unrelated questions on an existing thread. Your question has nothing to do with this thread.

The cause of your error in the log is a missing file in your installation. You are missing the file /Setup/ProviderConfig/usersigninhandlers/000_placeholder.config

Hope it helps,

Joe

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