Locked out at sign in

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1/20/2009 11:05:19 AM
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Locked out at sign in

It's been a while since I've done any maintenance on my site.  When I try to sign on, it tells me that I am "locked" out.  What can I do?

1/20/2009 11:33:04 AM
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Re: Locked out at sign in

You can look in the mp_Users table and set IsLockedOut to 0

Hope it helps,

Joe

1/21/2009 6:46:08 AM
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Re: Locked out at sign in

Were do I find the mp_users table ?  Thanks so much! 

1/21/2009 6:48:04 AM
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Re: Locked out at sign in

In the database, you will have to access the database directly.

1/21/2009 6:56:22 AM
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Re: Locked out at sign in

There is a security setting in Site Settings that sets the number of failed login attempts that triggers account lockout. The default is 5, so if you try to login 5 times in a row with the wrong password your account can get locked. You can set a higher number, and its also wise to create more than one login with admin role so you can unlock accounts by logging in as the alternate admin.

But if you don't have an alternate login and you lock yourself out the only way to fix it is directly in the database.

How to access the database varies by which kind of database you are using (MS SQL, MySql or others) and by hosting company.

Hope it helps,

Joe

1/21/2009 5:26:37 PM
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Re: Locked out at sign in

Thanks, Joe.  This is a non-profit website that is hosted by a fellow for free.  I've emailed him, but can't get a response.  So, if I understand right, he needs to go in and do this, right? 

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