Editor does not show

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

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You may also want to review the installation or upgrading documentation.

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4/17/2017 3:07:42 PM
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Editor does not show

I upgraded my sites today to v 2.5.0.0 but now I can't edit or add any content to my pages - I'm assuming it's possibly something to do with CKEditor?

When I hit the edit button on a page module of any type (eg blog, HTM content etc, the property screens show, but the editor section does not display.

Any ideas on how I can fix this?

4/17/2017 3:22:45 PM
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Re: Editor does not show

I have tried recopying the clientscript folder from the install set, but no change.

I have set the site editor to TinyMCE in the short tem to allow users to edit content, but they prefer the FCKEditor

4/17/2017 3:48:40 PM
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mojoPortal Hosting & Design @ i7MEDIA!

Re: Editor does not show

Chris,

Sounds like a JS error, but I'm not sure what you are running into.

Would you try looking at the console in the browser development tools and tell me what error is returned when using the edit page with CKEditor enabled?

The dev tools are opened by pressing F12, and "Console" should be the second tab on the top of the tools window.

Thanks,
Elijah

4/17/2017 4:52:27 PM
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Re: Editor does not show

Elijah

I am getting the following error showing in the console:

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET - http://www.merseysummerquiz.org.uk/ClientScript/ckeditor453/skins/moono-lisa/skin.js?t=F7J9

 

 

4/17/2017 5:06:56 PM
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mojoPortal Hosting & Design @ i7MEDIA!

Re: Editor does not show

Chris,

I'm fairly certain the issue you're having is because you have <add key="CKEditor:BasePath" value="~/ClientScript/ckeditor453/" /> set in your user.config.

If you comment out (<!-- <add key="CKEditor:BasePath" value="~/ClientScript/ckeditor453/" /> -->) or remove that line, CKEditor should work.

Let me know how it goes!
Elijah

4/17/2017 5:30:08 PM
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Re: Editor does not show

Elijah

Perfect!  Commenting out the line in user,config sorted the problem

Many thanks

Chris