mojoskins - settings (cog) link not working

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4/22/2017 1:37:51 PM
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Re: mojoskins - settings (cog) link not working

Thanks Joe, I've submitted the form.

Craig

 

Oops - just realised that you'll need a login account for the site. I've added a user with admin role using the same name / password as the temp FTP account. The registered email is the "username"@"the domain".co.uk

 

 

5/9/2017 3:21:02 PM
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Re: mojoskins - settings (cog) link not working

Hi Craig,

The problem here is that the server is returning a 500 error when ScriptResource.axd is called. Because this returns a 500 error, javascript which supports the cog button isn't working so the cog button doesn't work.

The 500 error result on that call is likely due to the server not being properly configured. Luckily, we can get around it by uncommenting the following in your web.config. I've already done this for you on your site.

<add name="ScriptResourceIntegrated-4.0" path="ScriptResource.axd" verb="*" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" resourceType="Unspecified" preCondition="integratedMode" />

Thanks,
Joe

5/10/2017 4:03:39 PM
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Total Posts 40

Re: mojoskins - settings (cog) link not working

Hi Joe,

Thanks very much for spending the time to find that out. I'll pass your feedback onto Pipeten to see if there's something in the server configuration that needs to be changed.

Regards,

Craig

5/15/2017 8:09:31 AM
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Re: mojoskins - settings (cog) link not working

Hi Joe,

I've passed this feedback to Pipeten. They're able to reproduce the problem on a test install of Mojoportal as well. They're also able to get it working by uncommenting the <add name="ScriptResourceIntegrated-4.0" section as you described. They can't, however, identify any server configuration problems. Do you have any suggestions for a particular configuration area that might be causing the issue so that I can point them in the right direction?

Thanks,

Craig

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