Webstore – Force Sign In before Check Out

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2/1/2015 5:25:49 AM
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Webstore – Force Sign In before Check Out

Hi Joe

With the standard webstore, is there a  way to ensure that a user signs in before they check out their basket (ie the way it works on www.mojoportal.com)?

I have set up a small webstore using version 2.4.0.8 (with MSSQL) and out of the box when configured with PayPal standard using GBP, the confirm order page is showing if the user is not signed in:

“If you want to be able to come back to the site and view your purchase history, we recommend that you sign in or register before completing your order. However, it is not required, you will receive a confirmation email for your purchase.”

With the PayPal checkout button enabled.

On your store, if I am not signed in, I see the following message:

“To complete your order, you need to sign in or register. This will make sure you can view your purchase history and download any downloadable products in your order.”

And I have to sign in before I see my PayPal checkout button.

I can’t see anything obvious in the store manager to control this.

Thanks for your help on this.

All the best

Neil

2/1/2015 8:02:14 AM
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Re: Webstore – Force Sign In before Check Out

Hi Neil,

This happens if the cart has download products because we have to be able to attach the download ticket(s) to a user. There is not currently a way to require it for non-download products. The thinking was that requiring registration adds friction to the process and would reduce orders so it was better to not require except when we really need to such as with download orders.

I don't think it would be very difficult to make a config setting control whether it is required for shipped products, but we don't currently have a setting for it.

Best,

Joe

2/1/2015 1:19:18 PM
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Total Posts 25

Re: Webstore – Force Sign In before Check Out

Hi Joe

Thank you for clarifying that.

Can I vote to have the config setting for this added to the future enhancement list.  (So we have the option to force sign in before checkout for the other fulfilment types - shipped or none.)

All the best

Neil

2/2/2015 9:55:13 AM
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Re: Webstore – Force Sign In before Check Out

These settings are now implemented in the source code repository, so they will be available in the next release.

<add key="WebStore:RequireRegistrationForShippedProducts" value="true"/>
 <add key="WebStore:RequireRegistrationForNoFulfillmentProducts" value="true"/>

the default value for each is false to keep the current behavior.

Hope that helps,

Joe

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