Site Membership Pro Crashed whole site

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7/28/2014 4:35:16 PM
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Site Membership Pro Crashed whole site

I installed Site Membership Pro per instructions. Followed to the letter. Now my site does nothing but show error message on everything. I can't even look at the error log because it also throws an error. What do I do?

the error is just the generic error:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

Here's the setup log:

[mojoPortal Content Management System]

Welcome to mojoPortal Setup

Probing system...
File system permissions ok.
MSSQL database connection ok.
database permissions are sufficient to alter schema.
database initial schema already exists.
database core schema is up to date.
1 site(s) found.
Configuring feature Html Content - 00:00:00.2343611
Configuring feature Site Statistics - 00:00:00.3437755
Configuring feature Child Page Site Map - 00:00:00.3750382
Configuring feature Custom Javascript - 00:00:00.3750382
Configuring feature Newsletter Sign Up Form - 00:00:00.3906178
Configuring feature Recent Content - 00:00:00.4062526
Configuring feature Sign In Module - 00:00:00.4374613
Configuring feature Site Search - 00:00:00.4374613
Configuring feature Bing Map - 00:00:00.4687476
Configuring feature Blog - 00:00:00.5312324
Configuring feature Comments - 00:00:00.6718882
Configuring feature Contact Form - 00:00:00.6874877
Configuring feature Event Calendar - 00:00:00.7187656
Configuring feature Feed Manager - 00:00:00.7499695
Configuring feature Flickr Slide Show - 00:00:00.8281868
Configuring feature Flickr Gallery - 00:00:00.8281868
Configuring feature Image Gallery (Simple Folder Version) - 00:00:00.8437402
Configuring feature Forums - 00:00:00.8750024
Configuring feature Google Map - 00:00:00.9062203
Configuring feature Google Translate - 00:00:00.9218507
Configuring feature Html Fragment Include - 00:00:00.9375018
Configuring feature IFrame - 00:00:00.9530630
Configuring feature Image Gallery - 00:00:00.9843139
Configuring feature Audio Player - 00:00:01.0311926
Configuring feature Video Player - 00:00:01.0311926
Configuring feature List/Links - 00:00:01.0625001
Configuring feature Poll - 00:00:01.0937493
Configuring feature Shared Files - 00:00:01.1093649
Running script sts-SiteMembership - 1.0.0.0 - 00:00:01.1405623
Running script sts-SiteMembership - 1.0.0.1 - 00:00:01.6561916
Running script sts-SiteMembership - 1.0.0.2 - 00:00:01.6718205
Running script sts-SiteMembership - 1.0.0.3 - 00:00:01.6874376
Running script sts-SiteMembership - 1.0.0.4 - 00:00:01.6874376
Running script sts-SiteMembership - 1.0.0.5 - 00:00:01.6874376
Running script sts-SiteMembership - 1.0.0.6 - 00:00:01.6874376
Running script sts-SiteMembership - 1.0.0.7 - 00:00:01.6874376
Running script sts-SiteMembership - 1.0.0.8 - 00:00:01.7030612
Running script sts-SiteMembership - 1.0.0.9 - 00:00:01.7030612
Running script sts-SiteMembership - 1.0.1.0 - 00:00:01.7030612
Running script sts-SiteMembership - 1.0.1.1 - 00:00:01.7030612
Running script sts-SiteMembership - 1.0.1.2 - 00:00:01.7030612
Running script sts-SiteMembership - 1.0.1.3 - 00:00:01.8124944
Running script sts-SiteMembership - 1.0.1.4 - 00:00:01.8124944
Running script sts-SiteMembership - 1.0.1.5 - 00:00:01.8124944
Configuring feature Site Membership Pro - 00:00:01.8281195
Configuring feature Survey - 00:00:01.8593648
Configuring feature Web Store - 00:00:01.9062491
Configuring feature Xml/Xsl - 00:00:01.9218691
Ensuring all features are installed in server admin sites... - 00:00:01.9374963
Setup is complete, click the link below to go to the home page.
Site Home Page

Database PlatformMSSQL
Version2.4.0.3
StatusYour installation is up to date.
Note: This page shows some information that is helpful during setup and upgrades but for security it would be best not to show any information when the system is up to date. You can disable setup and suppress all information on this page by setting DisableSetup=true in Web.config. When you need to upgrade, you can set this back to false. If you are logged in as Administrator setup will run and you will be able to see this page even if it is disabled in Web.config so you can easily leave it disabled and just login before upgrading. But if you are not logged in you will need to enable setup in Web.config.

 

7/28/2014 4:43:18 PM
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Total Posts 5

Re: Site Membership Pro Crashed whole site

I found the error. I turned on error messages in IIS for .NET and it was a config issue in the event calendar. I don't know why it just started throwing that error after I installed the plug in but I fixed the setting and it is back up again.

7/28/2014 4:44:04 PM
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Total Posts 18439

Re: Site Membership Pro Crashed whole site

Hi,

Start with Basic Troubleshooting to find out the error details.

Without knowing the error details my best guess is an issue with the .NET framework version. Site Membership Pro has packages for .NET 4.5, 4.0 and 3.5 and using the wrong one could definitely crash the site.

Since you are using mojoPortal 2.4.0.3 you definitely could not use the 4.5 .NET package of Site Membership Pro, since mojoPortal 2.4.0.3 is compiled against .NET 4. Your hosting may be .NET 4.5 but your mojoPortal installation for version 2.4.0.3 is compiled for .NET 4.0. So most likely you need to use the 4.0 package of Site Membership Pro.

Hope that helps,

Joe

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