deployment issue

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11/5/2013 10:25:11 PM
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deployment issue

I have installed mojo portal via the web platform installer and Now I cannot get the site to run under anything but local host.  I have a domain registered on GoDaddy and have created my A and C records but it will not load in the through the domain.  I have the site under default site in IIS and the files are listed in the inetput and www path.  I have tried moving the application folder and recreating the website and no matter what I do I cannot get the app to load outside of localhost.  What do I need to do.  Please help.  I am willing to pay for the help.  I need this site live.

11/6/2013 6:04:31 AM
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Total Posts 18439

Re: deployment issue

sorry but you are not making any sense. if you are using godaddy you need to install the files at godaddy not on your local machine. Nothing about your local machine affects godaddy and nothing about godaddy affects your local machine. 

probably you do need to hire someone to help you, I suggest contact i7MEDIA for a quote on some help or consider hosting with them and let them set everything up for you (see their ad in the footer of this site).

11/6/2013 8:32:44 AM
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Total Posts 14

Re: deployment issue

Sorry for the confusion.  I am perfectly aware that my local system and GoDaddy have nothing to do with one another.  So let me clarify.  GoDaddy is the registrar that my domain is associated with.  I modified the DNS settings of the A and C records to point to the app hosted on my server.  Using the MS Web Platform installer it was install to the localhost in my servers IIS.  I have tried recreating the Application reference for IIS outside of the default website of IIS which, at this point, has Mojo portal set up as an application of the default website; default website is an default app created in IIS but I think you are aware of that.  Anyway, the application (Mojo Portal) will only run in at http://localhost/whatwhyhow no matter what I do.  My DNS record points to my server and has the application domain as http://www.whatwhyhow.co.  Does this make more sense?  I hope so.

11/6/2013 8:46:36 AM
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Total Posts 18439

Re: deployment issue

first your dns does not seem to be working, it takes a while for dns settings to propagate

the a record needs to point to the public ip address of the server and the iis site must be configured to respond on that ip address

localhost resolves to the loopback address

second if you want the public facing site to be a root level domain site then it should not be installed as an application below the default web site

I suggest read this article to understand about what makes the default web site default and how to setup another root level site in IIS and how to bind the hostname to the new site

11/6/2013 9:26:46 AM
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Total Posts 14

Re: deployment issue

Thanks for working with me on this but I have set up many websites in IIS and know exactly what you are talking about.  My DNS settings have be set for two days.  The A record is pointing to my servers IP and the C record is listed with host "WWW" as whatwhyhow.co  I am a little confused with the default website of IIS however.  Remember, I installed the app using the MS Web Platform installer and it installed it under the default website as an application of the default website.  I have "removed" that website instance in IIS and created an "Application" instance of the app outside of default website and it will not load.  This is the main issue of the post.  I am believing that there is a setting in Mojo Portal that was created in the install, using the web platform installer, that may be causing this.  I am sure that my DNS setting are correct and I do not believe that I the process of creating the website / application instance in IIS incorrect.  It is not my first time doing it.  But for the sake of things I will walk through the steps of what I do to create a website in IIS.

1) right click "Sites" and select "Add Website"

2) Type in Site Name

3) point to the physical path

4) apply the Host Name (www.whatwhyhow.co)

5) select Ok

6) add binding "whatwhyhow.co", notice that I have removed the www.

that is it.

Notice that I am using .co not .com

this is something that I would not think would make a difference but that is the domain I have.

I then try to browse to the site and get nothing.  I have moved the application out of the www root folder to another folder, as I have with all my 15 other sites and that did not make a difference.  I will make clear, and you can probably tell, that my skill set is development and I only have little knowledge of DNS and Server / IIS management.

Any other thoughts.

11/6/2013 9:52:10 AM
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Total Posts 18439

Re: deployment issue

steps 1 to 5 sound ok, but if you want the site to work for www.whatwhyhow.co and whatwhyhow.co those are 2 different host names and you need to add the bindings for both of them and both the binding needs to have the public ip address

also make sure you choose a .NET 4 application pool for the new site

and you need a dns "a" record for each of those host names as well

You mentioned that you made a DNS C record, you mean a cname? what did you put for that and why?

note that the mojoportal files can be located anywhere on disk and do not need to be below the inetpub folder but the folder must have read permission for the user that is the identity on the application pool and the /Data and /App_Data folders should have full control by the same user.

it is best not to put the files below any other web site folder or below any other folder that has any web.config files in it as web.config files in parent folders can conflict

11/6/2013 9:57:00 AM
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Total Posts 133
J

Re: deployment issue

All Joe is saying is correct but more fundamentally there is no sign of whatwhyhow.co either on whois.co or using dnsstuff.com tools. Looks like you need to talk to your registrar.

 

J

11/6/2013 10:24:01 AM
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Total Posts 14

Re: deployment issue

I probably do need to talk to the registrar find that out.  I just logged into the account and took some screen shots for replying with info of my settings.  I would however say that I do have a binding for both www.whatwhyhow.co and whatwhyhow.co and my a record host is @ with my IP assigned to it.  My, correction, cname is assigned to www host and is listed as whatwhyhow.co.  I have many sites that I only have in cname record and many bindings and all work fine for each domain like what I have stated as being with "www" and without.  My IIS_IUSR is provided permission to all the pertinent folders and all as well.  My application pool's Identity is set to ApplicationPoolIdentity and is set to .Net 4.0.  I just looked up whatwhyhow.co in who is as well and it states that it is available.  That does not make sense.  I will get back to you all for the results of my conversation with GoDaddy so you are informed whether the issue is resolved.  Thanks.

11/6/2013 12:01:21 PM
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Total Posts 14

Re: deployment issue

Gentlemen, thank you for all your help and time.  I have discovered that it was what we call a "User Error" on my part.  I overlooked the omission of the word and in the domain name.  It should have been whatwhyandhow.co.  I will buy a beer Joe for the effort.   John you do not have a beer link or I would get you one too.  Thanks to both of you.

11/6/2013 12:41:42 PM
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Total Posts 18439

Re: deployment issue

Thanks for the beer!

Cheers,

Joe

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