I purchased Site Membership Pro and Form Wizard Pro. I am getting a "server error" when I click on the links to view Order History or when I do an order search. Also, I get the same error when I try to edit any form from Form Wizard Pro. What the heck is going on?

This is the error message:

"We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page."

Thanks for any help on this.

Hi Joe; thanks for getting back to me. I had version 2.3.9.8, which the form builder did not like. That issue is now resolved. I have upgraded to the newest version, but I am still getting an error when I click on the link to either view "Order History" or if I do an order search from the Manage page. I copied the log details below. I am not sure exactly what this means, but I think it may have something to do with null values in a date field.(?)

LOG DETAILS:

2013-10-10 21:17:59,370 ERROR 107.219.156.132 - en-US - /smp/OrderSearch.aspx?pageid=11&mid=28 - mojoPortal.Web.Global -  Referrer(http://www.nlapart.net/smp/OrderSearch.aspx?pageid=11&mid=28) useragent Mozilla/5.0 (Windows NT 5.1; rv:24.0) Gecko/20100101 Firefox/24.0
System.InvalidCastException: Object cannot be cast from DBNull to other types.
   at System.DBNull.System.IConvertible.ToDateTime(IFormatProvider provider)
   at System.Convert.ToDateTime(Object value)
   at ASP.smp_ordersearch_aspx.__DataBind__control12(Object sender, EventArgs e)
   at System.Web.UI.Control.OnDataBinding(EventArgs e)
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.WebControls.GridView.CreateRow(Int32 rowIndex, Int32 dataSourceIndex, DataControlRowType rowType, DataControlRowState rowState, Boolean dataBind, Object dataItem, DataControlField[] fields, TableRowCollection rows, PagedDataSource pagedDataSource)
   at System.Web.UI.WebControls.GridView.CreateChildControls(IEnumerable dataSource, Boolean dataBinding)
   at System.Web.UI.WebControls.CompositeDataBoundControl.PerformDataBinding(IEnumerable data)
   at System.Web.UI.WebControls.GridView.PerformDataBinding(IEnumerable data)
   at System.Web.UI.WebControls.DataBoundControl.OnDataSourceViewSelectCallback(IEnumerable data)
   at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
   at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
   at System.Web.UI.WebControls.BaseDataBoundControl.DataBind()
   at System.Web.UI.WebControls.GridView.DataBind()
   at sts.SiteMembership.Web.OrderSearchPage.BindGrid()
   at sts.SiteMembership.Web.OrderSearchPage.btnSearch_Click(Object sender, EventArgs e)
   at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Thanks for your help,

Matt

Good morning, Joe; I am using MSSQL. I'm not sure if this is helpful or not, but I did not have my SMTP settings configured when I registered the first user profile. I approved the user registration as an admin, thus bypassing email confirmation since no email went out. Then I purchased membership content from that profile to make sure PayPal integration was working. I'm not sure if maybe that left a null in a date field somewhere. I'm not the doctor so I hope this info is helpful.

Thanks again for your help and have a great Friday,

-Matt