Newsletter Administration - Failure on viewing subscribers links

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
9/26/2013 11:47:00 AM
Gravatar
Total Posts 29

Newsletter Administration - Failure on viewing subscribers links

  • Windows 7 / Windows 2008 R2 SP2, 64-bit​
  • IIS7
  • PostgreSQL version 9.2.3, 64-bit
  • ​.NET 4.0
  • mojoPortal 2.3.9.8

Thanks, Joe, for the patch that fixed the Newsletter creation and editing issues. But then... (Sorry... It's the Haggard curse.)

I just imported the newsletter subscribers into our new portal. Worked great!
I checked the db table, and they all went in.

But now, when I click the links in the far right column--
    Example: 417 Subscribers (0 unverified))
-- I get the same sort of error. I get the "error.htm" page, and the following is recorded in "currentlog.config."

2013-09-26 11:36:50,966 ERROR 10.91.7.11 - en-US - /eletter/LetterSubscribers.aspx?l=313ea0e0-e8b2-4b13-95d5-8aed93f31bc5 - mojoPortal.Web.Global -  Referrer(http://uat.cvacoop.com/eletter/Admin.aspx) useragent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76 Safari/537.36 
Npgsql.NpgsqlException:
LIMIT #,# syntax is not supported
Severity: ERROR
Code: 42601
Hint: Use separate LIMIT and OFFSET clauses.
   at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3>d__a.MoveNext()
   at Npgsql.ForwardsOnlyDataReader.GetNextResponseObject()
   at Npgsql.ForwardsOnlyDataReader.GetNextRowDescription()
   at Npgsql.ForwardsOnlyDataReader.NextResult()
   at Npgsql.ForwardsOnlyDataReader..ctor(IEnumerable`1 dataEnumeration, CommandBehavior behavior, NpgsqlCommand command, NotificationThreadBlock threadBlock, Boolean synchOnReadError)
   at Npgsql.NpgsqlCommand.GetReader(CommandBehavior cb)
   at Npgsql.NpgsqlCommand.ExecuteReader(CommandBehavior cb)
   at mojoPortal.Data.NpgsqlHelper.ExecuteReader(String connectionString, CommandType commandType, String commandText, NpgsqlParameter[] commandParameters)
   at mojoPortal.Data.DBLetterSubscription.GetPage(Guid letterInfoGuid, Int32 pageNumber, Int32 pageSize, Int32& totalPages)
   at mojoPortal.Web.ELetterUI.LetterSubscribersPage.BindGrid()
   at mojoPortal.Web.ELetterUI.LetterSubscribersPage.PopulateControls()
   at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

9/26/2013 12:32:38 PM
Gravatar
Total Posts 18439

Re: Newsletter Administration - Failure on viewing subscribers links

Hi,

Thanks for the bug report. This is now fixed in our source code repository and the 2.3.9.9 release for pgsql has also been patched to fix this. So you can either upgrade to 2.3.9.9 or to a build you make yourself from the repository to get this fix.

Best,

Joe

10/16/2013 8:53:44 AM
Gravatar
Total Posts 29

Re: Newsletter Administration - Failure on viewing subscribers links

Thank-you, sir! 2.3.9.9 and fixed!

David

You must sign in to post in the forums. This thread is closed to new posts.