fckeditor not working after upgrade

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7/3/2013 3:23:21 PM
kerrjon
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fckeditor not working after upgrade

I upgraded to .net 4 with version  2.3.9.7 on godaddy hosting in medium trust.   I was previously on .net 3.5 on version 2.3.3.4?  I essentially copied over all the files using filezilla and updated my user.config file to point to my existing database.  The site appears to be working fine until I try to update an existing page.  The fckeditor is always blank even though the page has content.  If I create a new page and type content into the editor, save it, the page still remains blank when I view it.  Some kind of a permission error with fckeditor?  Has anyone seen this type of behavior?  I tried reuploading the client script folder to make sure that I did not miss anything and still no go.

Thanks,
Jon

 

 

7/4/2013 11:00:47 AM
Joe Audette
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Re: fckeditor not working after upgrade

Hi Jon,

To trouble shoot that problem you need to use the web browser developer tools.

Look in the script console for any script errors

Look in the network tab for warnings about files that failed to load ie javascript or css

​These steps should give clues to the problem ie either files are missing or the file permissions are bad so it fails to serve the file.

Note that if you really mean fckeditor and not CKeditor, we stopped shipping FCKeditor with mojoPortal, you should go to Site Settings page, make sure CKeditor is selected in the editor dropdown list and click the save button to make sure it is applied to the site settings.

FCKeditor is a legacy editor that is no longer maintained, CKeditor is the newer replacement from the same developers.

Hope that helps,

Joe

7/4/2013 11:03:30 AM
Joe Audette
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Re: fckeditor not working after upgrade

Note that you should also review and apply any needed changes documented on the Important Skin Changes article.

Specifically you may need to enable the jquery migrate plugin mentioned there because if you have any older jquery plugins that are throwing errors on the page due to incompatibility with the latest jquery, those errors can prevent the editor from loading and working.

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