Editors not working properly - missing toolbars, missing editors

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6/22/2013 9:44:33 PM
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Editors not working properly - missing toolbars, missing editors

I did a fresh install and reinstall of version 2.3.9.4, using MSSQL. I'm hosting in newtek. I have also tried downloading Mojo Portal again and reuploading the relevant folders. I'm hosting with Newtek. The environment is windows hosting, using .NET 3.5 and IIS.

It used to be that in old versions all editors worked fine for me. Now, I'm having problems with all of them:

  • TinyMCE doesn't show the toolbars. It shows only two links, one saying "paragraph" and the other saying "style". They'll show more options if I click on them but they don't contain everything (I can't make a <ul> list).
  • CKEditor doesn't show any editor at all. There is just a huge blank section where the editor would be. I noticed that the editor itself is being hidden through css. I imagine a script would make it show, right? But all scripts are executing fine (again, nothing shows up in Chrome's console, nor in Firebug).

In both cases, there are no errors at all at in Firebug nor Chrome's console. There are also no errors in the system log. And I know the log is working because it correctly logs other errors.

I've also seen a folder for FCKEditor. Forgive my newbieness if that's the same as CKEditor, but I don't get an option to use FCKEditor anywhere.

So... help? Has anybody been through that?

6/23/2013 11:13:34 AM
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Re: Editors not working properly - missing toolbars, missing editors

Why did you make a fresh install of an old version of mojoPortal instead of the latest version?

You say there are no console errors but what about under the network tab, is it failing to load any javascript or css files?

6/27/2013 3:40:02 PM
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Re: Editors not working properly - missing toolbars, missing editors

I used that version because I had it running in another site with no problems. And no, no files failed to load at all.

Right now I am downloading the latest version, and I'm gonna have it installed in a completely empty database.

6/27/2013 8:03:43 PM
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Re: Editors not working properly - missing toolbars, missing editors

So I just deleted every single file and folder in my server, created a whole new database, and installed the latest version.

I'm still getting the same problem. This is what the TinyMCE editor looks like for me:

http://www.csrenan.com/images/tinymce.png

(this being a pt-BR installation, "Parágrafos" if portuguese for Paragraphs, and "Estilos" for Styles

And this is CKEditor:

http://www.csrenan.com/images/ckeditor.png

I have tested in Chrome and Firefox. Now I can't log in in Internet Explorer anymore :(

I am getting some errors in the console with the latest version, but it's just for three .gif files. All the scripts are being loaded without any errors (though I do get some messages about some jQuery things being deprecated).

6/27/2013 9:00:35 PM
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Re: Editors not working properly - missing toolbars, missing editors

Alright, I solved the problem. Actually the main problem was the operator between the chair and the keyboard (i.e.: me).

I wasn't paying enough attention to the console. There were many lines, and I said there were no errors because none of them said "error" explicitly. But there were warnings. .js and .css files were not being served properly because the MIME type configuration in my IIS was messed up. Added those MIME types and now everything works.

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