Problem with Form Wizard Pro

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3/26/2013 6:30:34 AM
Elmbrook
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Problem with Form Wizard Pro

Hi,
I've installed the Form Wizard Pro (single server) and can create forms but when I click settings for the form or Notification settings under Administration for the form I get the following errors:

2013-03-26 11:26:44,335 ERROR 194.72.35.201 - en-GB - /Admin/ModuleSettings.aspx?mid=52&pageid=53 - mojoPortal.Web.Global -  Referrer(http://maptest.gigl.org.uk/new-form-test.aspx) useragent Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
System.MissingMethodException: Method not found: 'System.Data.IDataReader mojoPortal.Business.EmailTemplate.Get(System.Guid, System.Guid, System.Guid, System.Guid, System.Guid)'.
   at sts.FormWizard.Web.UI.NotificationTemplateSetting.EnsureItems()
   at sts.FormWizard.Web.UI.NotificationTemplateSetting.SetValue(String val)
   at mojoPortal.Web.AdminUI.ModuleSettingsPage.AddSettingControl(CustomModuleSetting s, Panel groupPanel)
   at mojoPortal.Web.AdminUI.ModuleSettingsPage.PopulateCustomSettings()
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 

2013-03-26 11:26:48,382 ERROR 194.72.35.201 - en-GB - /FormWizard/NotificationTemplate.aspx?pageid=53&mid=52 - mojoPortal.Web.Global - 194.72.35.201 /FormWizard/NotificationTemplate.aspx?pageid=53&mid=52 Referrer(http://maptest.gigl.org.uk/FormWizard/AdminMenu.aspx?pageid=53&mid=52) useragent Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
System.Web.HttpParseException (0x80004005): Unknown server tag 'portal:EmailTemplateEditor'. ---> System.Web.HttpException (0x80004005): Unknown server tag 'portal:EmailTemplateEditor'.
   at System.Web.UI.TagPrefixTagNameToTypeMapper.System.Web.UI.ITagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs)
   at System.Web.UI.RootBuilder.GetChildControlType(String tagName, IDictionary attribs)
   at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty)
   at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ProcessException(Exception ex)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
 

How do I resolve this? I think they are both errors regarding email templates or settings but I can;t see how to resolve.

3/26/2013 6:43:27 AM
Joe Audette
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Re: Problem with Form Wizard Pro

Hi,

You need to upgrade your installation of mojoPortal. The current release of Form Wizard Pro requires mojoPortal 2.3.9.3 or higher. you should upgrade to the latest version of mojoPortal, which is currently 2.3.9.6.

Hope that helps,

Joe

3/26/2013 7:18:38 AM
Elmbrook
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Re: Problem with Form Wizard Pro

(I should say I have inherited this website)

The setup/default.aspx page was reporting the latest version 2.3.9.6. However I can see some files were missing. So I have re-uploaded the latest version and run the setup/default.aspx again but now I'm getting mysite/Error.htm?aspxerrorpath=/Default.aspx when I try to view the homepage. How can I see the admin logs to determine the problem, if I can't login?

3/26/2013 7:35:48 AM
Joe Audette
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Re: Problem with Form Wizard Pro

See Basic Troubleshooting for info about how to get the error details or download the log.

3/26/2013 7:58:29 AM
Elmbrook
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Re: Problem with Form Wizard Pro

Thank you. I found out it was a problem with a custom module. The upgrade appears to be working and Form Wizard Pro is working as well.

3/27/2013 11:51:47 AM
knapp
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Re: Problem with Form Wizard Pro

2013-03-27 17:48:33,640 ERROR 1xx.2xx.1xx.xx5 - de-DE - /anmeldung.aspx - mojoPortal.Web.Global -  Referrer(none) useragent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 
System.IO.FileLoadException: Could not load file or assembly 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=1b44e1d426115821' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=1b44e1d426115821'
   at sts.FormWizard.Web.UI.FormWizardModule.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

 

 

that does this error massage say?

3/27/2013 11:56:47 AM
Joe Audette
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Re: Problem with Form Wizard Pro

Hi,

The problem is caused by incompatible versions of mojoPortal and Form Wizard Pro. You should upgrade both to the latest versions to solve this problem.

Hope that helps,

Joe

3/27/2013 1:21:33 PM
knapp
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Re: Problem with Form Wizard Pro

hi

where can i download the newerst version of form wizard Pro?

is it a problem then it was installed before?

3/27/2013 2:02:25 PM
Joe Audette
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Re: Problem with Form Wizard Pro

Click the "My Account" link at the top of the page, then on your profile page click "Order History". You can always download the latest version of purchased products from there.

To find out your current versions see Administration > System Information on your site.

Hope that helps,

Joe

3/27/2013 2:35:09 PM
knapp
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Re: Problem with Form Wizard Pro

i have now 

System Information

mojoPortal Version 2.3.9.6

and

sts-FormWizard 2.6.0.9        

And error massage:

2013-03-27 20:33:45,421 ERROR 1xx.2xx.1xx.xx5 - de-DE - /anmeldung.aspx - mojoPortal.Web.Global -  Referrer(none) useragent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 
System.IO.FileLoadException: Could not load file or assembly 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=1b44e1d426115821' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=1b44e1d426115821'
   at sts.FormWizard.Web.UI.FormWizardModule.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

          

3/27/2013 2:46:59 PM
Joe Audette
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Re: Problem with Form Wizard Pro

When you upgrade to a new version of mojoPortal, you need to use the new Web.config file and transfer any customizations such as machinekey from your old one. You did not do this so your Web.config file is missing something that fixes this problem. 

Backup your current Web.config file and install the new one from the mojoPortal 2.3.9.6 package and restore any customizations such as <machinekey from your old one to the new one

It will solve the problem.

Hope that helps,

Joe

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