Unable to update site settings

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10/26/2012 7:09:39 AM

crippsy

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Unable to update site settings

Hi,

I have an issue with several (but not all) sites within one of my mojoportal instalations.

This only seams to affect the sitesetting part of the administration menu.

When I select Site administration I get directed to the error page. I have looked at the log and custom errors and found the messages pasted below.

I noticed the security needed attention (which I believe I already had so I have fixed this again but has not resolved the porblem.

Any suggestions?

2012-10-26 12:56:32,222 ERROR 77.96.116.230 - en-US - /Admin/SiteSettings.aspx - mojoPortal.Web.Global - 77.96.116.230 /Admin/SiteSettings.aspx Referrer(http://www.acvita.com/Admin/AdminMenu.aspx) useragent Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
System.Web.HttpException (0x80004005): Unable to validate data.

[HttpException (0x80004005): Unable to validate data.]
System.Web.Configuration.MachineKeySection.EncryptOrDecryptData(Boolean fEncrypt, Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Boolean useValidationSymAlgo, Boolean useLegacyMode, IVType ivType, Boolean signData) +4961431
System.Web.Security.MembershipAdapter.EncryptOrDecryptData(Boolean encrypt, Byte[] buffer, Boolean useLegacyMode) +69
System.Web.Security.MembershipProvider.DecryptPassword(Byte[] encodedPassword) +15351
mojoPortal.Web.mojoMembershipProvider.UnencodePassword(String pass, MembershipPasswordFormat passwordFormat) +76
mojoPortal.Web.AdminUI.SiteSettingsPage.PopulateMailSettings() +448
mojoPortal.Web.AdminUI.SiteSettingsPage.PopulateControls() +7876
mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e) +18
System.Web.UI.Control.LoadRecursive() +71
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064

10/26/2012 8:51:58 AM

Joe Audette

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Re: Unable to update site settings

Hi,

The problem is that your smtp settings previously entered in Site Settings were encrypted with your previous machine key and now cannot be decrypted with the new one so it throws an error. This problem should affect all sites that have smtp settings entered in site settings.

There are 2 ways the problem can be solved.

1. Temporarily restore the previous machine key, then go into site settings copy your smtp user and password and then clear them out, then restore the new machine key and re-enter the smtp user and password in site settings. If you don't have a record of the smtp settings for each site anywhere else then this is the way to go.

2. You could clear out those settings with a database query then restore them in Site Settings so they will be encrypted with the new machine key. This solution is only possible if you know what those settings are for each site.

UPDATE mp_SiteSettingsEx
SET KeyValue = ''
WHERE KeyName = 'SMTPUser' OR KeyName = 'SMTPPassword'

Hope that helps,

Joe

10/26/2012 11:09:28 AM

crippsy

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Re: Unable to update site settings

I had seen similar on a previous forum log, but as I was not changing SMTP setting I thought it would not apply. But all sites that are affected are the ones with email so spot on.

Oops, Thought I'd update the machine key through IIS this time so don't have a record of the old key.

Thanks for that, all site are being fixed now

10/26/2012 11:12:48 AM

Joe Audette

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Re: Unable to update site settings

The old key was probably the default key in the Web.config file that ships with mojoPortal. So you could get that one back if needed.

Best,

Joe

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