Login issues after update

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4/2/2012 6:19:51 PM
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Login issues after update

Hello,

I am new  to using mojoPortal.

My Host provider had a quick install that got the system up and running using 2.3.6.2. I wanted to upgrade and so I installed  the latest.

It is up and running and I can see the pages, but all logins are now broken.

Is there something I missed in the upgrade process?

Net 4.0, and all looked good on the upgrade. I have not changed any of the machine keys.

the log file shows: 2012-04-02 15:35:24,842 INFO 2012-04-02 15:35:25,450 ERROR 2012-04-02 15:35:31,565 INFO 2012-04-02 15:35:28,258 INFO 2012-04-02 15:36:34,886 INFO 2012-04-02 15:36:35,182 INFO 2012-04-02 15:37:17,895 INFO 2012-04-02 15:37:36,584 INFO 2012-04-02 15:38:19,172 INFO 2012-04-02 15:38:28,922 INFO 2012-04-02 15:38:38,641 ERROR 2012-04-02 15:38:47,751 ERROR 2012-04-02 15:39:18,421 INFO 2012-04-02 15:39:25,300 INFO 2012-04-02 15:40:18,715 INFO 2012-04-02 15:51:39,155 INFO 2012-04-02 15:52:19,825 INFO 2012-04-02 15:52:39,153 INFO 2012-04-02 15:53:20,072 INFO 2012-04-02 15:55:51,033 INFO 2012-04-02 15:56:20,174 INFO 2012-04-02 16:05:08,780 INFO 2012-04-02 16:05:20,277 INFO 2012-04-02 16:05:20,433 INFO 2012-04-02 16:06:19,479 INFO

 

Thanks for any insight!

Dan

4/2/2012 10:30:44 PM
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Total Posts 355

Re: Login issues after update

You might be having the same issue being described in this thread:

https://www.mojoportal.com/Forums/Thread.aspx?pageid=5&mid=34&ItemID=3&thread=6402

4/2/2012 11:00:33 PM
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Total Posts 5

Re: Login issues after update

Thanks for the reply!

It could be, but i have done nothing to the Database as far as changing the Stored Procedures or tables. It was a fresh install of the original version. I had setup 2 users + the original admin. None work now.

I am new to mojoPortal, so know very little right now as to where to start!

Dan

4/2/2012 11:06:16 PM
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Total Posts 355

Re: Login issues after update

What encryption settings were you using for your passwords?

4/2/2012 11:09:19 PM
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Total Posts 5

Re: Login issues after update

One way

4/2/2012 11:16:39 PM
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Total Posts 355

Re: Login issues after update

Just so that I know we have the same meaning, which of the following did you choose for your password setting in Site Settings?

1) Clear text in DB

2) Encrypted in DB

3) Hashed in DB/Cannot be decrypted

4/2/2012 11:22:52 PM
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Total Posts 5

Re: Login issues after update

Hashed DB --. one way, can't be decrypted..

I think i have it figured out...

Looking at the users table the first two users that were created, including the admin user did not have a password salt. The third user also set as admin, did have it. So I requested the user reset to the password and it has now i'm in with that user. Will see if I can update the other two from there!

thanks for your help!

Dan 

4/2/2012 11:27:32 PM
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Total Posts 355

Re: Login issues after update

Not a problem; I haven't run into the issue myself, but I have seen others report issues with a recent change in how the encryption works. Let us know if updating the passwords on the other two logins resolves your issue.

4/2/2012 11:28:55 PM
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Total Posts 5

Re: Login issues after update

Working great now!

Thanks again!

Dan

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