Are you sure you used the correct mojoPortal package for your version of .NET?

When did you download version 2.3.7.6? I patched it to fix a problem in Web.config so it was updated after the initial release.

You should make sure the new Web.config file has this:

<staticContent>
<!--
<clientCache httpExpires="Sun, 29 Mar 2020 00:00:00 GMT" cacheControlMode="UseExpires" />
-->
<!-- http://madskristensen.net/post/Prepare-webconfig-for-HTML5-and-CSS3.aspx -->

<remove fileExtension=".mp4"/>
<remove fileExtension=".m4v"/>
<remove fileExtension=".ogg"/>
<remove fileExtension=".ogv"/>
<remove fileExtension=".webm"/>
<remove fileExtension=".oga"/>
<remove fileExtension=".spx"/>
<remove fileExtension=".eot" />
<remove fileExtension=".otf" />
<remove fileExtension=".woff" />
<remove fileExtension=".svg" />
<remove fileExtension=".svgz" />

<mimeMap fileExtension=".mp4" mimeType="video/mp4" />
<mimeMap fileExtension=".m4v" mimeType="video/m4v" />
<mimeMap fileExtension=".ogg" mimeType="video/ogg" />
<mimeMap fileExtension=".ogv" mimeType="video/ogg" />
<mimeMap fileExtension=".webm" mimeType="video/webm" />
<mimeMap fileExtension=".oga" mimeType="audio/ogg" />
<mimeMap fileExtension=".spx" mimeType="audio/ogg" />
<mimeMap fileExtension=".svg" mimeType="images/svg+xml" />
<mimeMap fileExtension=".svgz" mimeType="images/svg+xml" />
<mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
<mimeMap fileExtension=".otf" mimeType="font/otf" />
<mimeMap fileExtension=".woff" mimeType="font/x-woff" />

</staticContent>

Hope that helps,

Joe

Hi Michele,

Try removing the <staticContent section from Web.config

Hope that helps,

Joe

What package of mojoPortal did you install? ie what is the name of the file you downloaded?

What version of .NET are you using? See Administration > System Information

According to this thread on stackoverflow, this kind of error can happen if you installed the .NET 4 version of mojoPortal but your hosting is configured for .NET 3.5 aka 2.0

Logon Method Not yet determined
Logon User Not yet determined

This indicates it cannot load the Web.config file which can be caused by the reason stated above or it can be caused if you have an extra Web.config file in a sub folder somewhere like in the /Setup folder

Hi Michele,

Can you try removing this from Web.config and see if that solves it?

<add name="WordpressXmlRpcHandler" verb="POST" path="*xmlrpc.php" type="mojoPortal.Web.BlogUI.metaweblogapi, mojoPortal.Features.UI" preCondition="integratedMode"/>

it could possibly cause an error if php is also installed.

I don't really want to be personally responsible for your site, but I'm willing to try and do the upgrade for you if you have a full backup of your site and database so that you are able to restore it if something goes wrong.

I would need ftp access and acces to your hosting control panel. You can send the needed credentials to me at joe dot audette at g mail dotcom

If I run into the same problems then we may need to get Arvixe support to help.

Best,

Joe