Mobile Kit Pro no menu

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9/29/2011 12:54:08 PM
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Mobile Kit Pro no menu

I have just installed Mobile Kit Pro on an existing web site. Everything works fine except I have one page that when I access it on a mobile device the menu and tools tabs are empty. The page contains a custom module which presents a form. The form is inside an update panel and has a couple of divs which I show/hide as the user completes the form.  

SYSTEM INFORMATION
mojoPortal Version 2.3.6.7 MSSQL
Operating System Microsoft Windows NT 6.0.6002 Service Pack 2

ASP.NET Info v4.0.30319 Running in Full Trust 

9/29/2011 1:23:03 PM
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Total Posts 18439

Re: Mobile Kit Pro no menu

Hi,

My best guess would be something like an extra closing tag or a missing closing tag on an element in your custom feature.

The way I would troubleshoot the problem is to use the user agent switcher plugin for Firefox along with Firebug. The user agent plugin will let you spoof iPhone 3 user agent so you can see the mobile skin in the browser on your machine, then I would view the source of the page and maybe paste that into the wc3 validator to try and find out about any missing or extra tags, and I would also use Firebug to see whether any urls involved in building the page are failing to load, ie scripts or css etc., and also find out if any script errors are happening.

Not sure how long ago you implemented your custom module but I would also recommend updating it to use the newer container panels if you haven't already.

Hope that helps,

Joe

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