eCommerce Download Terms Authorization

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6/16/2011 8:13:53 PM
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Thanks Squire Dude

eCommerce Download Terms Authorization

Hi,

Does anyone know where I can find an example/sample of what the Download Terms Authorization should look like and contain.  I'm not even sure what it means!

I tried to search the docs here and Googled it to but without much help.  Maybe I'm asking the wrong question?

There is a button on the "Download Terms Authorization" page "New Downloaded Terms" but it errors out with the following error...

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

Thanks

6/17/2011 7:02:19 AM
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Re: eCommerce Download Terms Authorization

I would clear the log, then cause the error then look in the log and see what the error is.

Download Terms Administration allows you to define how many times users may download purchased downloadable products. You can make it unlimited, you can limit it to a specific number of downloads or a date range. So you define the download terms and you assign it to the product offer. When a user purchases a product a download ticket is created that reflects the chose terms and this is what enforces the download terms.

Please post the error but try to only post the specific error not a large chunk of your log.

Best,

Joe

6/17/2011 9:36:37 AM
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Total Posts 383
Thanks Squire Dude

Re: eCommerce Download Terms Authorization

Hi Joe,

Thanks, I cleared the log, logged off then back on again and now the button works (clears the form).

Not sure what was causing it to hang but if it works now that's good enough for me.

FYI - not sure if its normal but I noticed several lines in the Log file that had Korean or Japanese writing.  Is that normal?

Thanks

6/17/2011 1:03:23 PM
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Re: eCommerce Download Terms Authorization

Things like application start and end event are logged using localized resources based on the browser language setting unless you configure it to force a particular language. So for example if your site doesn't get any traffic for 20-30 minutes the application end event fires and is logged and then the next request that comes in fires the application start event which is also logged, so if that first request comes from a user with the browser set to a different language it will log it in that language assuming there is a resource file for that language.

If you wanted to force your site to English only resources you could add this to user.config

<add key="UseCultureOverride" value="true" />
  <add key="site1culture" value="en-US" />
  <add key="site1uiculture" value="en-US" />

but seeing that in the log isn't anything to worry about.

Best,

Joe

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