RSS Feed Error

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
4/9/2008 11:57:43 AM
Gravatar
Total Posts 11

RSS Feed Error

Using version 2.2.4.6b when an RSS feed is no longer accessible or mojo portal receives a non-rss return instead of the rss xml, the current session seems to lockup for a period of time, no pages are accessible, and if you sit and wait for the rss feed, after a period of several minutes you get an ugly error page.

I looked at the version notes for the subsequent versions but see nothing addressing this problem.  Has anyone else experienced this problem?

This problem becomes especially bad with My Page.  I don't know how to remove the reference to rss feeds from a users My Page if an rss feed is no longer available.

Any ideas or any help will be greatly appreciated.

 

Thanks

4/9/2008 12:40:45 PM
Gravatar
Total Posts 18439

Re: RSS Feed Error

I will look into this. Sorry I don't have any immediate solution for you.

You can get to the rss feed edit page for any rss content instance so you can remove the broken feed urls. Just go to Administration > Content Manager and find the RSS Module instance. So fixing it there should also fix it on MyPage.

4/9/2008 2:48:45 PM
Gravatar
Total Posts 11

Re: RSS Feed Error

Here's some additional info.

What caused the problem in my case was that our firewall administrator made some changes that started blocking all rss traffic.  It took me a while to figure out that that was the problem because the standard firewall intercept message was not displayed but rather a cryptic error message that comes only after patience and waiting.  So, in this case, even changing the rss feed would not work.  I ended up deleting all the rss content, but My Page continued to lock up until I was able to get the firewall opened up again for my web server machine.  Once that happened, I could see that the content was still on the page but at least then I could get to it and remove it.

4/9/2008 3:15:40 PM
Gravatar
Total Posts 18439

Re: RSS Feed Error

I looked into this today and implemented better error handling around the feeds so that no error occurs if a feed is broken. The fix will be in svn trunk by later tonight. If its urgent I can make build for you tomorrow morning, just let me know which db you are using if you need this fix right away.

Best,

Joe

4/9/2008 3:42:29 PM
Gravatar
Total Posts 11

Re: RSS Feed Error

We are still in test mode and not in production so there is no hurry.  We are using MSSQL.  Thank for fixing that though.

You must sign in to post in the forums. This thread is closed to new posts.