Error when uploading files

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11/19/2014 11:01:41 PM

Dominique

Total Posts 68

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Error when uploading files

Hi,

I am running 2.3.9.9 MSSQL
Operating System Microsoft Windows NT 6.1.7601 Service Pack 1
ASP.NET Info v4.0.30319 Running in Full Trust

My users are reporting that they can not upload files using the TinyMCE or the File Manager.

I tried renaming the file, using different file formats. Nothing works.

I know there were some Windows Updates done over the last week including some security updates to the DotNet framework.

This is the logged error.

2014-11-20 10:24:09,028 ERROR 10.1.123.29 - en-US - /Services/FileService.ashx?cmd=upload&t=ea786227-173b-4159-a970-da7ec28db73b - mojoPortal.Web.Global - Referrer(https://mydomain/Dialog/FileManagerDialog.aspx) useragent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.
   at System.IO.PathHelper.GetFullPathName()
   at System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength)
   at System.IO.Path.GetFullPathInternal(String path)
   at System.IO.FileInfo..ctor(String fileName)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo(String virtualPath)
   at mojoPortal.FileSystem.DiskFileSystem.UpdateInfo()
   at mojoPortal.FileSystem.DiskFileSystem.CountAllFiles()
   at mojoPortal.Web.Services.FileService.Upload(HttpContext context)
   at mojoPortal.Web.Services.FileService.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

11/21/2014 7:33:43 AM

Joe Audette

Total Posts 18439

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Re: Error when uploading files

that kind of error makes me think you have a virtual folder configured that points outside of the web to a different file system path and now it gives an error about that path being too long. I'm not sure what would suddenly cause the error but I would try reconfiguring or recreating the virtual folder to see if that solves it.

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