Are Administrators the only ones that can reset passwords?
I hate giving our helpdesk team Admin rights just so they can reset passwords for users if they call in at night.
Is there a way to grant this right to another group, like Role Administrators?
mojoPortal Hosting & Design @ i7MEDIA!
Create a role for your helpdesk and add that role to the "Roles that can manage users" option under Administration > Permissions.
If you have an older version of mojoPortal, that will be in Administration > Site Settings > Security (tab)> Permissions (tab)
I gave them Roles that can create users and roles that can look up users and it works.
You might also want to consider implementing Active Directory/LDAP authentication, if your network has the appropriate infrastructure.
You must have a version that over a year old because the "Roles that can manage users" option was added in March 2011. Upgrading isn't difficult and there have been a lot of new features added in the last year.
To find your version, go to Administration > System Information.